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MassOptions Call Center:

1-800-243-4636

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MassOptions Call Center:

1-800-243-4636

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Behavioral Health Resources for Older Adults

About Behavioral Health Outreach for Aging Populations (BHOAP)

Behavioral Health Outreach for Aging Populations (BHOAP) is available to provide help and support to older adults and their families.  Through the program, behavioral health clinicians work directly with adults experiencing emotional challenges or behavioral health conditions. The clinicians will come right to you, to your home or a location in your community where you feel most comfortable. The program can help older adults by:

  • Recognizing individuals as a whole person and helping to take steps towards wellness.
  • Conducting behavioral health assessments to develop personalized care plans.
  • Providing one-on-one counseling to improve the person’s ability to express themselves and manage their condition(s).
  • Supporting their medical needs through referrals and transportation to appointments.
  • Referring to home care services for support with personal care, housekeeping, grocery shopping, and meal preparation.
  • Connecting to social services providers for housing, food, and financial support.
  • Encouraging individuals to participate in safe and supportive community programming to reduce isolation.
Signs & Symptoms

Eligibility

  • BHOAP services are free for older adults aged 60+ with symptoms or challenges related to Behavioral or Mental Health.
Eligibility example:

Eleanor is 73 years old and has been feeling sad and worried since her husband died last year. She used to enjoy gardening and visiting with friends, but now she stays home most days and has trouble sleeping. Eleanor's daughter noticed her mom was tired most days and withdrawing socially. Eleanor didn't want to burden anyone with her problems and thought feeling this way was just part of getting older. Through the BHOAP program, a counselor began visiting Eleanor at home where she felt comfortable talking. The counselor helped Eleanor understand that what she was feeling was a form of depression, and that it is treatable. The counselor connected her to support services, and now, Eleanor is getting the help she needs and slowly starting to enjoy activities again.

Interested in This Program?

Fill out our simple online form and get connected. Or, call us at 800-243-4636 and a call specialist can connect you. Call specialists are available Monday–Friday, 9:00 AM–5:00 PM.

Coming Soon

Our online intake form is currently under development.

Get Connected