Our call center is open Monday–Friday, 9:00 AM–5:00 PM

MassOptions Call Center:

1-800-243-4636

MassOptions Logo
USA
Browse Supports

MassOptions Call Center:

1-800-243-4636

MassOptions Logo

Massachusetts State Home Care

About the Massachusetts State Home Care Program

The Massachusetts State Home Care Program provides care management, care coordination, advocacy, education, and in-home and community support services for adults 60+, people with disabilities, and people under age 60 living with Alzheimer’s disease or related dementia.

Home care services, including the Frail Elder Waiver, are available to Massachusetts residents and help adults aged 60+, people with disabilities, and people with early-onset Alzheimer’s disease or related dementia successfully age in place.

Home care services are also available to individuals under the age of 60 if the person has early-onset Alzheimer’s disease or related dementia to successfully age in place.

Services are available based on assessed need, and the cost for those services is determined based on income. Services provided by the Home Care Program may include the following:

Services
Adult Day Health 
Aide-Assisted Transportation
Alzheimer’s/Dementia Coaching
Assistive Technology for Telehealth
Behavioral or Mental Health Services
Certified Older Adult Peer Specialists (COAPS)
Chore Services
Companion Services
Complex Care Training and Oversight
Dementia Day Care
Electronic Comfort Pets
Emergency Shelter
Evidence-Based Education Programs
Goal Engagement
Grocery Shopping/Delivery
Home-based Wandering Response Systems
Home-Delivered Meals
Home Delivery of Pre-Packaged Medication
Home Health Services
Home Safety–Independence Evaluation
Homemaker Services
Laundry Service
Medication Dispensing System
Money Management
Nutritional Assessment
Orientation and Mobility
Personal Care
Personal Emergency Response System
Respite Care
Supportive Day Care
Supportive Home Care Aide
Transitional Assistance
Transportation
Virtual Communication and Monitoring
Vision Rehabilitation

Benefits of Home Care

Advocacy

  • Care coordination by trained, professional care managers and nurses.
  • Support & professional assistance through the ASAP network.
  • Help with navigating a vast array of care needs.
  • Having an advocate to address concerns.

Care Management 

  • Knowledgeable in age-appropriate topics, assessing and problem resolution.
  • Development and management of person-centered comprehensive care plans, as well as regular ongoing person-centered assessments to address any new needs.
  • Engagement with community and service providers.
  • Referrals & connection to service providers and other community resources/partners.

Service Provider Network 

  • Adheres to programmatic standards.
  • Regularly monitored & audited.
  • Staff vetted through CORI and OIG Exclusion List.
  • Contracts with state accepted providers for specific services.

Service Rates 

  • Leverages rate setting established by MassHealth for specific services.
  • Set contracted and negotiated service specific rates with the ASAP.
  • Less expensive than private pay.
  • No minimum service plan required.

Eligibility

  • Eligibility for the Home Care Program is determined by need and based on age, residence, and ability to carry out daily tasks.
  • Applicants for the Home Care Program must be living at home within Massachusetts.
Eligibility example:

Margaret is 78 years old and lives alone. She has dementia and arthritis that makes it difficult to get around. She wants to stay in her own home, but her daughter worries about her safety. Margaret struggles to remember her medications and keep up with housework. Through the Home Care Program, she receives personal care help three times a week and visits from a care manager who coordinates her services. She also attends a day program twice a week for social activities. The program allows Margaret to remain independent in her home while staying safe. Her daughter has peace of mind knowing she's getting the support she needs.

Cost

Cost of the Massachusetts State Home Care services is based on income. Cost share guidelines can be found here.

Interested in This Program?

fill out our simple online form and get connected. Or, call us at 800-243-4636 and a call specialist can connect you. Call specialists are available Monday–Friday, 9:00 AM–5:00 PM.

Coming Soon

Our online intake form is currently under development.

Get Connected